InsightsNotes on running
Notes on running
a lighter business.
Practical, jargon-free writing on structure, automation and AI for teams who would rather be doing the real work.
Operations
27 October 2026 · 5 min read
Structure before software: why automating a messy process makes it worse
Automation multiplies whatever it touches. Here is how to tidy a process first, so the software makes you faster instead of making your mistakes faster.
Automation
20 October 2026 · 6 min read
Five admin jobs almost every small business can automate this month
You do not need a big transformation programme to win back hours. These five jobs are quick to automate with tools you probably already pay for.
AI
13 October 2026 · 7 min read
OpenAI, Claude or open models? How we choose AI for business work
There is no single best model. We pick per task, weighing quality, cost, speed and where your data is allowed to go. Here is how we think about it.